What does ATA-110B mean?
Well, it’s a model number to help our staff out. The numbers do not necessarily reflect the engine size. For engine size, please refer to the spec sheet on the ATV’s page.
What size ATV should I choose for me?
The most accurate way and safe method would be the most old fashion way. Grab a yard stick or a tape measure! We post the exact dimensions of each ATV on the description page. It will always be read as Length x Width x Height in inches. From farthest front point to farthest rear point, from ground to the tallest part of every ATV, the top of the handle bars. We even post foot rest to seat heights! So measure the ATV as if it were at your side. That way you can always be sure to know EXACTLY what size ATV or Go Kart you are getting.
What assembly am I going to have to perform when I receive my ATV?
The first thing you should do is follow the ATV Start Up Checklist that is available on our website posted at the top under GUIDES. The Checklist as well as other Manuals and Guides are always available for download as a .PDF file that most computers can open and view automatically. If you can’t view it DON’T WORRY! Just give us a call and let us know you need one faxed or mailed out. If you need help on the spot, get near the ATV and we can get you in touch with a live tech that can tell you over the phone what the first steps towards getting muddy SAFELY on your BRAND NEW ATV!
Basically you will be uncrating your ATV, reading the Start Up Checklist and Assembly instructions for your ATV located inside. You will then in four steps lower your ATVs suspension, attaching the wheels and tires, Attach the handle bars and brake/throttle cables, charge your Battery and attach, and finally change your oil.
Note: Each ATV comes with a tool kit for the entire set up, including a battery charger.
Whole set up should take an average person anywhere from thirty minutes up to an Hour and a half to complete.
What general maintenance is required for ATVs and Go Karts?
You will need to ALWAYS FOLLOW THE ATV CHECKLIST located in the GUIDES section fist off. There will always be oil changes, lubricating of movable parts, tightening of bolts and CONSISTANT INSPECTION to be safe on an any ATV regardless of manufacturer.Remember these are all powerful machines just like a car, and must be handled with the same respect and care.
And since all of our engines are 4-stroke and carburated, you will need to clean the bowl of your carb and adjust the idle and fuel mixture screws. I know that sounds SCAREY, but NO WAY! All of this is a matter of turning a few screws left and right until the ATV runs smooth. Check our GUIDES section for pictures of a carburetor and how simple it is to adjust or CALL our live tech service to have someone explain it to you.
Where are these ATVs made?
Our products are all manufactured and engineered in China.
Do the headlights work?
Of course! These are REAL ATVs, with fully functional headlights and taillights with bulbs or LEDs just like your car.
How fast do they go?
Depending on weight load:
110 cc : up to 28 mph (can be governed down to 5-7 mph)
125 cc: up to 35 mph (can be governed down to 5-7 mph)
150 cc: up to 40 mph
250 cc: up to 45 mph
300 cc: up to 50 mph
How do I get my ATV registered in my state if I want to ride in a state park?
You will need your Bill of Sale (e-mailed to you as soon as you place your order) and the Manufacturers Statement of Origin that comes with the ATV inside the crate. Take those to your local DMV and they will be able to register you and supply your title.
Where do you ship to?
Shipping To 48 Continental States Only. (We Don’t Ship to Hawaii, Alaska & PR)
What form of payments do you take?
We take most common form of payments, such as:
All Major Credit/Debit Cards**
Google Checkout/ PayPal**
WE ACCEPT CASH ON DELIVERY. BUT DO NOT SEND CASH, ALL CASH ORDERS WILL BE CANCELED AND THE MONEY WILL BE SENT BACK IMMEDIATELY.
*Checks and Money Orders MUST be mailed with at least one valid contact number and name, we WILL NOT CASH YOUR CHECK/MONEY ORDER IF WE CANNOT CONTACT YOU TO VERIFY YOUR ORDER and make sure it’s OK with you. This is for your safety as well as ours.
**Credit/Debit Cards often have daily spending limits and fraud protection. If we get a decline message when attempting to capture your payment we will notify you by phone and e-mail. Most often declines are because your bank needs to be notified of a purchase over $500s and usually it can be taken care of within 10-15 minutes.
Do I get a Receipt?
People ask this question all the time. I don’t know where you guys are shopping but every time I pay for something I get a receipt. Same thing goes for us, OF COURSE!!!! You will get a Bill of Sale receipt automatically e-mailed to you upon ordering. If you don’t get your receipt (sometimes happens if e-mails addresses are entered incorrectly) just call us and we’ll fax or mail it out to you. DO NOT EVER ORDER ANYTHING OVER THE INTERNET WITHOUT GETTING A RECEIPT FOR YOUR PURCHASE FROM ANY WEBSITE!
How long before my order is shipped out?
Processing of Orders take about 1-2 Business Days and get a tracking number(emailed to you within 4 days of shipping), and usually ship within a max of3-5 Business Days. Usual Delivery and Transit time is 5-7 business days. Deliveries to northern states take 8-10 business days.
Do you deliver all the way to my home or do I have to pick my unit up at the shipping terminal like some other websites make customers do?
We deliver Ride on Toys / Bounce House ALL THE WAY TO YOUR HOME OR BUSINESS for absolutely NO CHARGE!
Regarding Scooters/ Mopeds / Go-karts/ Dirt Bikes / ATV etc Just For $49 you can get LIFT GATE SERVICE & Shipping Insurance or Get your unit delivered to your Nearest Freight Terminal
Will I get a tracking number?
Heck yeah! We don’t expect you to sit and wonder where your unit is. Within 4 days of ordering your tracking number will be available to us and we’ll shoot it to you via e-mail, or you can always call us after 4 business day hours and we can give you your tracking number over the phone.
I see a picture of the ATV/Dirt Bike/Pocket Bike etc I want and in the Color I want but I don't see it in the color choice menu?
Since we have direct access to our manufacturers inventory we get constant shipments of the full range of colors from solids like red blue back etc, to different camos like pink camo, army camo, tree camo (mossy oak).
If you see a color in the drop down menu that means we have it in stock, if the color you want isn’t there then we are out of stock and you can bet we’ll be getting it soon so check back with us!
What type of warranty comes with my ATV?
All of our ATVs have the industry standard warranty of 6 months on the engine*and 30 Days on parts*
You can also purchase extended warranties for ANY item we sell.
*Be sure to read our warranty and other policies at the top of the website under the Warranty section. Upon ordering you agree to our ALWAYS FAIR Warranty/Shipping/Return Policies. Always know what your warranty covers before purchasing ANYTHING FROM ANYBODY ON THE INTERNET.
What are the most common issues these ATVs encounter?
Since you are getting a product directly from the manufacturer BRAND NEW understand that our Service Techs have never inspected your ATV. These units travel thousands of miles over the course of a couple of months to reach you.
Although following the ATV Checklist GREATLY REDUCES the chance of something going wrong, there are some things you should know about.
This is where we differ majorly from any other website that sells these types of units. We’re going the be HONEST with you, IMAGINE THAT?!
These are SUPER EASY FIXES that sometimes scare people because they will cause the ATV to either not run correctly or not start.
The most common problems are going to be:
1. Carburetors: (10-15 minute replacement for someone who isn’t a mechanic with just a screwdriver) . They have an anti-corrosion agent to keep parts from rusting inside that sometimes will leak down into the bowl or tubes of the carb causing the floats or tubes to stick shut, usually a simple cleaning and emptying of the bowl fixes the issue, but if it doesn’t DON’T WORRY we can ship you out a brand new carb for no charge while under warranty.
2. CDI boxes: (5-10 minute replacement for someone who isn’t a mechanic with just a screwdriver) These are crucial to maintaining consistent starting power to your ATV. It’s a small black box located under the seat of your ATV. Simply unplug the old CDI and Plug in the new one.
3. Ignition coils: (10-15 minute replacement for someone who isn’t a mechanic with just a screwdriver)
Same story as with the CDI box, the ignition coil brings spark to your ATV or Go Kart. Another easy pop off/pop on fix with a screwdriver.
Need Help? Call our Service Techs and they will walk you through the process.
Where do I get Parts from?
We stock 90% of all parts in our warehouses for all our units, so just e-mail us your parts order or give us a call and we can get your parts shipped out within 48 hours.
Also remember that a lot of the simple parts like Spark plugs, Fuel Filters, Nuts and Bolts can be purchased locally at any Auto parts store or Wal-Mart. We’re talkin’ $1 – $5 dollars. Don’t worry we would be glad to send you out any part you need for no charge under warranty but if you’re in a hurry you can always ask us if the part you are needing is available locally so you can get back on the road faster.
How do I go about getting a replacement part?
If you need a part replaced just let us know and we can send out the new part once we received the defective . You may be required to send back the defective part or supply us with pictures first so we can get it arranged beforehand, also that our Service Techs can make sure we are getting you the CORRECT PART.
Do I have to mix gas and oil for fuel?
NO, all our ATVs and Go Karts have 4-stroke motors, which means you will be using ONLY GAS just like your car. 87-93 octane is perfect for these machines.
What type of engine oil do I use for my ATV?
Standard 10w40 or 15w40 works best.
Don’t forget the ATV Checklist that has important information about changing your oil before your first ride to ensure safety and full functionality of your BRAND NEW ATV.
What is the return policy?
Warning! Manufactures defects will only be covered " There are absolutely no refunds for any fuelled items / or Items Purchased from Dallas Power Sports or used items regardless of damage or performance, all sales are FINAL! Any unauthorized packages returned without a valid RMA number written on the exterior packaging will be refused and sent back to the customer. Freight collect and COD packages will not be accepted.
Okay, so how do I return it for a replacement or a refund?
Give us a call or e-mail us and let us know what you would like to do and we will get all of the documents from you that we need for the return. You’ll need to fax us a signed copy of the Receipt emailed to you at the time of purchase as well as a copy of your Government issued I.D.
The shipper requires that the Scooter / Dirt Bike /Pocket Bike /ATV or Go Kart have the front wheels removed, the gas must be drained from the gas tank, and the unit must be secured to either a palette or packed inside a crate. It’s just the law, these steps MUST BE PERFORMED before we send a truck to your home or business to pick up your unit
Regarding Ride on Toys / Bounce House / Parts / Helmets, please refer to Terms and Condition
What do I do if I need tech support?
First Stay Calm: We are here to work with you. Remember, we want you to enjoy our services and your ATV more than we do…so work with us and we will get a solution to you as soon as we can. Remember you are our eyes hands, ears and mouth with your ATV concerns, we are on the other end of the phone working for you.
- First you can email us at firstname.lastname@example.org a troubleshootingguide, you can run through some common issues.
- Next, contact us by email at email@example.com start a document (doc) ticket. This will help us help you better and more quickly. Once we get this information we will begin working on a resolution immediately.
- If we can’t get to a solution here, we will call you and walk you through some options.
Is it safe for my children to ride on these items?
Children should be closely monitored and supervised by an adult at all times. Children should always wear protective gear such as helmets, knee and elbow pads while riding. See our safety page for further safety instructions.
Where should I ride these mini motors?
A pocket bike should never be ridden on the street. It should only be ridden on hard surfaces with no traffic. With permission, a large parking lot or other privately paved area can be an ideal place to ride. Always be aware of your local laws pertaining to this type of recreational activity. Laws can and may vary depending on which state or country you live in.
Do these scooters and pocket bikes require any maintenance?
Some basic maintenance is required. Visit our Pocket Bike Maintenance page for further instructions and tips.
What exactly is a pocket bike?
It’s a miniature Racing motorcycle. They stand about 15 to 21 inches high depending on the model and brand and they weigh anywhere from 40 to 95 pounds, and are just pure fun to ride. They may look like toys to some people but these machines are built to high quality accuracy and proportion of a world-class bike.
How much assembling required for Scooters?
Most of our scooters and pocket bikes come 95% assembled.
Is it legal to ride these electric/gas powered scooters and pocket bikes in my area?
We strongly suggest our customers contact your local law enforcement for regulations in your area concerning your electric/gas scooters and bikes prior submitting an order.